Program Lead, Graduate Programs in School of Nursing

Site: The MGH Institute of Health Professions, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Position Overview: This position is a highly visible role that reports to the Assistant Deans of Masters and Leadership Programs and supports all Graduate Programs across the School of Nursing. The role entails overseeing the day-to-day front-line program operations (i.e. coordination of scheduling needs for Assistant Deans as well as oversight of course scheduling each semester), student outreach and support, communication and logistical planning for program speakers and consultants, orientation and event planning, and requires a strong attention to detail in order to collect data and update and produce various reports. Primary Responsibility: Provide administrative support to the Graduate programs in School of Nursing at the MGH Institute of Health Professions including the Master of Science (MS)/ Direct Entry Nursing Program (DEN), Post-BSN Master’s Program, Master of Science - Leadership in Nursing Education programs (MS program, post-master’s certificate, and CNEcl preparatory course), Post-Professional Master’s Certificates of Advanced Study, and Doctor of Nursing Practice Program (DNP). Qualifications Day to Day • Maintain day to day management of Graduate Programs in the School of Nursing • Administrative support for the both the Assistant Deans of Masters Programs and Leadership Programs • Assist with problem-solving of student issues as they arise • Monitor program DEN Prerequisite and general Nursing email account and respond to inquiries from prospective graduate students (share Nursing email account with PL Program Lead) • Support Graduate Program Track Coordinators and faculty with projects as necessary • Communicate with faculty, staff, adjunct faculty, speakers, and students about program-specific updates • Attend enrollment and marketing meetings and provide data as needed Arrange internal programs that support recruitment Provide frontline support by answering SON prospective student questions, responding to program emails, and act as a liaison between SON services and admissions • Serve as program liaison to all other programs, departments, and external contacts Data Collection • Monitor pre-requisite status for incoming students. • Set-up incoming post-BSN cohort pre-matriculation files in D2L for incoming students, which includes student documentation of Resume Release, Confidentiality & POI, Participation in learning activities, photo ID forms and receipt of Nursing Programs Policy Manual • Maintain D2L Graduate student files as needed Collates internal survey data for faculty review of student feedback I haven’t been doing this • Run/Distribute Informer class roster reports for School of Nursing team and faculty. Respond to data requests • Provide expertise on Colleague and D2L functionality and capabilities to School of Nursing • Assign advisors, in collaboration with Assistant Deans Coordinate and manage Graduate Student advisor/advisee information in Colleague system • Provide technical support for School of Nursing, by troubleshooting all aspects of the computer and printing systems, as well as formatting and creating documents • Prepare documentation required for completion of Massachusetts and out of state licensure requests, certification requests and submits to Assistant Dean for review and signature • Assist with graduate program application process • Assist Assistant Deans in organizing and coordinating degree-eligibility documentation to Office of Enrollment Services in preparation for graduation • Format and maintain documents as necessary for the School of Nursing Scheduling/ Event Management • Provide calendar support to Assistant Deans of Masters & Leadership Programs Independently coordinate all aspects of various ceremonies and events for all master’s and DNP programs: including planning, working with vendors, invitations, programs Develop proposals for review by assessing vendor availability and collaborating to create several project drafts for review • Prepare agendas for meetings, record meeting minutes, and prepare for distribution Administrative support to Admissions Committee and coordinate Admissions application review process. Assign and monitor application reviews in WebAdmit. • Coordinate scheduling semester courses and classrooms • Assist in recognition process for student award recipients. Circulate award committee requests to faculty/students. • Schedule and support uniprofessional and interprofessional education learning activities (i.e. simulations) for all Advanced Practice tracks and Master’s courses in IPC and other sites in collaboration with the Registrar’s Office • Coordinate student meetings with Nursing Administration with other staff members Communications • Communicate with faculty, staff, and students about Graduate Program updates and information • Communicate with student cohorts re: licensure and other routine, timely information • Craft letters and communications as needed Assure critical SON and IHP-level communication are forwarded to appropriate faculty, staff, and students Serve as lead administration support resource to help with orientation of new staff Send calendar reminders to faculty with important semester deadlines. Committee Support • Provide staff support to the committees as assigned Shared Responsibilities • Provide administrative support to Dean, Associate and Assistant Deans, and faculty, including production of manuals, manuscripts, communication to faculty and students and presentation materials • Maintain positive public relations through the provision of expert assistance. Serve as a resource regarding program details and the Institute for prospective and current students and faculty. • Coordinate, organize, and assist in the implementation of School-wide events throughout the academic year, including hosting visiting faculty, faculty retreats, luncheon for new faculty, faculty orientation, alumni events, open houses, and other events deemed necessary by the School of Nursing administration. Provide proctoring support for all programs. • Provide coverage for the prelicensure programs in the absence of the program support staff • Perform other related duties incidental to the work described here Additional Job Details (if applicable) Bachelor's degree preferred. 1-3 years working in office environment. Familiarity with higher education preferred. a) Administrative Skills Strong organizational skills Attention to detail Ability to interact effectively with administrative, faculty, and student constituents Ability to manage multiple simultaneous projects, set priorities, and delegate tasks when necessary Ability to manage multiple demands and respond professionally to complaints from assorted constituencies Proactive in developing/ updating systems as needed to meet administrator’s needs b) Technical Skills Computer proficient, MS Office experience required Strong spelling and proofreading skills Familiar with standard office equipment; fax, copiers, multi-task telephone systems Display an ability and aptitude to work with and quickly learn different systems Strong demonstrated ability in use of internal system (i.e. Datatel Colleague) and other MS Office technical tools such as Teams, Excel, PowerPoint, and Access Effectively utilizes technology to analyze data and create reports as needed. Ability to communicate basic technical concepts to promote end user's understanding c) Physical Capabilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to lift boxes and push carts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to be mobile; use hands to finger, handle or feel objects, tools or controls; and communicate orally. Specific vision abilities required by job include close vision and the ability to adjust focus. Some travel is necessary in this position. Remote Type Hybrid Work Location 100 First Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The MGH Institute of Health Professions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Apply Job!