Chat Support Specialist

Posted 2025-05-24
Remote, USA Full-time Immediate Start

Join Our Team as a Remote Customer Service Chat Support Specialist — No Experience Needed!

Position: Remote Customer Service Chat Support Specialist

Pay: $22–$25 per hour

Work Type: Fully Remote

Experience Required: None — we provide full training!

Are you looking to start a rewarding career in customer service — from the comfort of your own home?

TravelPerk is looking for enthusiastic individuals to join our team as Remote Chat Support Specialists. Whether you're just starting your career or looking for a fresh opportunity, this could be the perfect role for you. We offer competitive pay, flexibility, and the chance to work with one of the fastest-growing companies in the travel industry.

What You'll Do:

Communicate with customers via chat to provide excellent service and support

Answer questions, resolve issues, and guide customers through our platform

Process orders, payments, and other basic service requests

Maintain a professional, helpful, and friendly tone at all times

Follow company procedures and service standards

What We’re Looking For:

A positive attitude and strong communication skills

Ability to multitask and stay organized while chatting with customers

Willingness to learn — no experience needed, we’ll train you!

Basic computer literacy and typing skills

A quiet work environment and reliable internet connection

Nice to Have (But Not Required):

Previous experience in customer service, retail, or hospitality

Familiarity with online chat systems or CRM tools

Bilingual or multilingual communication skills

What We Offer:

Pay: $22–$25/hour based on performance and experience

Schedule: Flexible, remote work environment

Benefits: Vision insurance, 401(k), growth opportunities

Supportive team culture and structured onboarding process

Real impact — you help shape the travel experience for thousands

About TravelPerk:

TravelPerk is a leading SaaS platform transforming how companies manage business travel. Our mission is to make travel for work easier, more efficient, and more enjoyable. We work with trusted partners like United Airlines, Airbnb, Delta, and more — and we’re growing fast!

Our Commitment to Inclusion:

At TravelPerk, we’re proud to be an equal opportunity employer. We value diversity, equity, and inclusion in our workplace, and we’re committed to creating a space where everyone feels welcome, respected, and heard.

Ready to get started? Apply today and start your journey with TravelPerk — no experience necessary!

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